We want all our clients to benefit from uninterrupted mobility. Throughout this process, vehicle maintenance is essential. Therefore you will find in this section all the information needed. In case further details are needed, feel free to contact us. We’re happy to help!

 

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    Damages must always be reported to Business Lease within 24 hours from the moment of occurrence.

    DAMAGE REPORTING

    When damage has occurred to the vehicle, please notify Business Lease within 24 hours by contacting the Business Lease Team via Call Center +40 727.367.367 or driver@businesslease.ro.

    In case of an event caused by third party, the driver needs to:

    • Fill in the form (Constat Amiabil), together with the other driver involved in the incident. Please request from the other driver the following documents: car registration form, identity card, drivers licence.
    • Request the Police Report and the Repair of the vehicle authorization issued by the Police, in case there is no mutual agreement on who is guilty for the incident or in case there are involved more than two vehicles in the incident or in case there have been casualties.

    DAMAGE REPAIR
    After you have reported the damage Business Lease will provide you with further instructions. You will be contacted about the repair of the vehicle and the required insurance documentation.
    Business Lease cooperates with a nationwide network of selected workshops for damage repair.

    Frequently asked questions about Damage and Insurance

    Where can I send my claim form?
    You can send it to our Damage department via email at damage@businesslease.ro.
    I would like to claim damage.
    Yes, you can! Download the Constat Amiabil.
    My car is damaged.
    Please report any car damage as quickly as possible (no later than the next working day) at our Call Center 0727.367.367 or by email damage@businesslease.ro. If your car was damaged by an unknown car or as a result of a break-in or vandalism, you must also report this to the police.  
    My car has been stolen.
    We are very sorry to hear that! Each theft must be reported to the police and the Call Center as soon as possible (within 24 hours) via telephone number 0727.367.367 or by email damage@businesslease.ro
    My window is broken after a break-in.
    Please contact the Call Center on 0727.367.367 or e-mail at damage@businesslease.ro

    QUESTIONS? PLEASE FEEL FREE TO CALL!

    Please contact the Business Lease service team to be guided to the nearest service point at phone number +40 727.367.367 or driver@businesslease.ro

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